Archive for October, 2009
The Grand Unified Theory of Marketing(tm) – Digital String Theory
UPDATED: March 2014
UPDATED: September 21, 2011
Most people use the term integrated marketing now and it has come to mean loose “integration” or interrelationships between marketing channels, like putting a web address on a TV ad, a QR code on a print ad, etc.
I am adding the following slide called “Unified Marketing – ecosystem of touchpoints” to put forth the concept of unified marketing. This starts by putting the customer in the “middle” and wrapping their purchase funnel around them. Then we add the 3 concentric circles: 1) on-site, 2) off-site, and 3) third party to represent the types of channels at the disposal of the marketer/advertiser.
Then all tactics can be plotted on this single, unified marketing chart to reveal whether there are any gaps (not enough activity) or redundancies (too much spend).
Unified Marketing – ecosystem of touchpoints
Additional Reading: Digital is a Philosophy
ORIGINAL POST
Just as physicists and mathematicians have been searching for the grand unified theory of the universe, I have been looking for a way to tie together the disparate disciplines of marketing and advertising, a way to correlate metrics from different industries that interrelate with marketing (e.g. market research, Nielsen, etc.), a way to put all past theories in context and perspective (Michael Porter’s Five Forces, Net Promoter, etc.), and a way to explain marketing successes and failures — all in one.
My method is the scientific method – which is simply put doing experiments and making observations that either support or refute hypotheses.
A grand unified theory will also need to be able to take into account phenomena such as social networks, etc. What are the organizing principles of such; what is the value?
Why now?
Using digital tools — such as search volume trends — we can start to correlate marketing spend effectiveness across different forms of media and also different advertising and marketing techniques. The example below compares eTrade and @Drobo. What is most embarrassing is that eTrade, a well known brand from the first dot-com heyday, spent lots of money creating and airing TV ads which it hoped would go viral. They even paid for Superbowl ads for the last 2 years to promote the “eTrade talking babies” as you see from the 2 spikes in search volume during February of 2008 and 2009. However, when compared to Drobo (a startup company that developed a very easily upgradeable back up hard drive array), it is shocking to note that Drobo spent NOTHING on advertising and relied entirely on word of mouth and an awesome product. And their search volume is not only larger than eTrade but also sustainably larger despite zero advertising and media cost. The “totals” even suggest that the volume under the curve of Drobo is 8X (EIGHT TIMES) that of eTrade.
So if you consider that eTrade spent millions of dollars to create the TV ads and even more millions of dollars to air them on TV in order to drive interest, demand, and hopefully new customers, then Drobo can be considered to have gotten the equivalent of 8X more dollars in advertising and media – for FREE using techniques and channels other than TV advertising. So what does that say about the relative value of TV advertising compared to these other, newer techniques?
godaddy vs megan fox
Doing Social Marketing in Pharma and other Heavily Regulated Industries
http://bit.ly/3XsK5j
Excerpt:
Conventional wisdom would probably say that social marketing is impossible in industries like financial services, pharmaceutical, and healthcare due to heavy regulations and requirements for disclosure. More specifically, in the pharmaceutical industry there exists a regulation that requires companies to report “adverse events” to the Federal Drug Administration within 72 hours of “hearing” it. At first glance, this single regulation could render most forms of online marketing — which are based on two-way communications — to be out of bounds; especially social media, where people talk online.
Thanks for all the RTs and Comments:
ZnaTrainerRT @AlexSchleber: Great, thoughtful post,applies to all SMM: How to Do Social Marketing in Heavily Regulated Industrieshttp://bit.ly/5wmOdz
AlexSchleberGreat, thoughtful post, applies to all SMM: How to Do Social Marketing in Heavily Regulated Industries http://bit.ly/5wmOdz
jpoloObserving: “How to Do Social Marketing in Heavily Regulated Industries – “, http://bit.ly/5W350A
TBMarketingBuzzRT @helkhoury: How to Do Social Marketing in Heavily Regulated Industries – ClickZ: http://www.clickz.com/3635397 via @addthis
ArnieKHow to Do Social Marketing in Heavily Regulated Industries – good article & discussion: http://ow.ly/IKzV
DowntownWomanRT @alevit: RT @helkhoury: How to do Social Marketing in Heavily Regulated Industries – ClickZ:http://www.clickz.com/3635397 via @addthis
alevitRT @helkhoury: How to Do Social Marketing in Heavily Regulated Industries – ClickZ: http://www.clickz.com/3635397 via @addthis
360VANTAGEHow to Do Social Marketing in Heavily Regulated Industries – http://ow.ly/JpIK
360CEOHow to Do Social Marketing in Heavily Regulated Industries – http://ow.ly/JpIp
managementsushiRT @whydotpharma: Must read! RT @HealthIntel: How to Do Social Marketing in Heavily Regulated Industries.http://j.mp/6CVT9r #hcsmeu #fdasm
agDesignNetworkRT @HealthIntel: Pharma: Socializing in a Straightjacket-Players tiptoe into social media http://j.mp/6CVT9r #fdasm #hcsm
heldincontemptRT @whydotpharma: Must read! RT @HealthIntel: How to Do Social Marketing in Heavily Regulated Industries.http://j.mp/6CVT9r #hcsmeu #fdasm
HealthIntelPharma: Socializing in a Straightjacket- Players tiptoe into social media http://j.mp/6CVT9r #fdasm #hcsm
jorge_acostaHow to Do Social Marketing in Heavily Regulated Industries http://ow.ly/Jh8c (via @HSM_Mexico ) #smcmx
ericgilbertsenGood article, better discussion on Social Marketing in Heavily Regulated Industries – ClickZ: http://www.clickz.com/3635397 via @addthis
IdeagorasRT @DaphneLeigh: Reading: Doing social media in regulated industries. http://j.mp/6CVT9r (via @healthintel) #hcsm #fdasm #hcmktg #hcsmeu
armseligHow to Do Social #Marketing in Heavily Regulated Industries | ClickZ | #socialweb #corporate #pr http://j.mp/7okG8m
andrewspongRT @DaphneLeigh: Reading: Doing social media in regulated industries. http://j.mp/6CVT9r (via @healthintel) #hcsm #fdasm #hcmktg #hcsmeu
DaphneLeighReading: Doing social media in regulated industries. http://j.mp/6CVT9r (via @healthintel) #hcsm #fdasm #hcmktg #hcsmeu
blogaceuticsRT @whydotpharma: Must read! RT @HealthIntel: How to Do Social Marketing in Heavily Regulated Industries. http://j.mp/6CVT9r
bobharrellRT @whydotpharma: Must read! RT @HealthIntel: How to Do Social Marketing in Heavily Regulated Industries. http://j.mp/6CVT9r#hcsm #fdas …
NovaChelsRT @whydotpharma: Must read! RT @HealthIntel: How to Do Social Marketing in Heavily Regulated Industries. http://j.mp/6CVT9r#hcsm #fdasm
lenstarnesRT @whydotpharma: Must read! RT @HealthIntel: How to Do Social Marketing in Heavily Regulated Industries. http://j.mp/6CVT9r#hcsm #fdas …
whydotpharmaMust read! RT @HealthIntel: How to Do Social Marketing in Heavily Regulated Industries. http://j.mp/6CVT9r #hcsm #fdasm #hcsmeu
HealthIntelHow to Do Social Marketing in Heavily Regulated Industries. http://j.mp/6CVT9r #hcsm #fdasm #hcmktg
TBMarketingBuzzRT @tweetreports: Must Read: How to Do Social Marketing in Heavily Regulated Industries http://bit.ly/6rR66k #socialmedia
kristofcreativeRT @tweetreports: Must Read: How to Do Social Marketing in Heavily Regulated Industries http://bit.ly/6rR66k #socialmedia
tweetreportsMust Read: How to Do Social Marketing in Heavily Regulated Industries http://bit.ly/6rR66k #socialmedia
helkhouryHow to Do Social Marketing in Heavily Regulated Industries – ClickZ: http://www.clickz.com/3635397 via @addthis
twittinvestorReading: How to do social media in heaviliy regulated industries http://bit.ly/7fO8ew #ir #pr #finance
EvertJanKoningvery interesting dicussion on social web for complex organisations: http://www.clickz.com/3635397
SteveBurdettRT: @marketingwizdom How to Do Social Marketing in Heavily Regulated Industries like financial services – ClickZhttp://ow.ly/IP8U
achimbrueckHow to Do Social #Marketing in Heavily Regulated Industries http://bit.ly/7SRkOD #financial #healthcare #pharmaceutical RT@ChernoJobatey
SarahWPFRT @marketingwizdom: How to Do Social Marketing in Heavily Regulated Industries – ClickZ http://ow.ly/IP8U
JeinspaennerHow to Do Social #Marketing in Heavily Regulated Industries http://bit.ly/7SRkOD RT@ChernoJobatey
marketingwizdomHow to Do Social Marketing in Heavily Regulated Industries – ClickZ http://ow.ly/IP8U
orhanogutHow to Do Social Marketing in Heavily Regulated Industries http://www.clickz.com/3635397
JobateyHow to Do Social #Marketing in Heavily Regulated Industries http://bit.ly/7SRkOD
KerstinvonAppenHow to Do Social #Marketing in Heavily Regulated Industries http://bit.ly/7SRkOD
ChernoJobateyHow to Do Social #Marketing in Heavily Regulated Industries http://bit.ly/7SRkOD
PauliASLue tämä jos et työskentele mediassa : Do Social Marketing in Heavily Regulated Industries: http://www.clickz.com/3635397 via @addthis
fredomartinRT @working_arts: Social marketing is about being a reliable source others have vetted & agree is trustworthy/accuratehttp://bit.ly/7FOjJ1
working_artsSocial marketing is about being a reliable source of information others have vetted & agree is trustworthy & accuratehttp://bit.ly/7FOjJ1
working_artsHow to Do Social Marketing in Heavily Regulated Industries – http://bit.ly/7FOjJ1
IndigoDirectHow to Do Social Marketing in Heavily Regulated Industries – http://www.clickz.com/3635397
ljlynchFinancial planners & others who think that regulations prevent their participation social media need to read this article. http://ow.ly/IKgO
JonSherman121How to do Social Media in Heavily Regulated Industries http://ow.ly/IH75 #socialmedia
TVGnetworkHow to Do Social Marketing in Heavily Regulated Industries http://bit.ly/4NkCgU
darknebrijoDo you work in a heavily regulated industry and find it hard to do social media marketing? A few tips here.http://www.clickz.com/3635397
wweidendorfHow to do Social Media Marketing in Heavily Regulated Industries – http://www.clickz.com/3635397
Activ8IncHow to do social media in heaviliy regulated industries http://www.clickz.com/3635397 http://bit.ly/4xis5A
LakeCountyEGRHow to Do Social Marketing in Heavily Regulated Industries – ClickZ http://ow.ly/IF0M
rpvegaRT @HSM_Mexico: How to Do Social Marketing in Heavily Regulated Industries http://bit.ly/7jtVaT // IS NOT ABOUT REACH ! =)
miwchriscarrionHow to Do Social Marketing in Heavily Regulated Industries – ClickZ: http://www.clickz.com/3635397 via @addthis
PatriotonlineRT @HSM_Mexico: How to Do Social Marketing in Heavily Regulated Industries http://www.clickz.com/3635397
HSM_MexicoHow to Do Social Marketing in Heavily Regulated Industries http://www.clickz.com/3635397
jellsworthFighting resistance to SM marketing in a regulated industry like pharm or financial? Social may be your ONLY option.http://ow.ly/Ahx8
Steve_GorgesAugustine Fou’s How to Do Social Marketing in Heavily Regulated Industries http://bit.ly/1gey14
xtrememarketerHow to Do Social Marketing in Heavily Regulated Industries http://bit.ly/2dAcjC
SunSweptRT @glenngabe: How to Do Social Marketing in Heavily Regulated Industries http://bit.ly/1lmtq5 via @acfou – interesting comments Augustine
glenngabeHow to Do Social Marketing in Heavily Regulated Industries http://bit.ly/1lmtq5 via @acfou – some interesting comments taking on Augustine
MonetizeMyLifeHow to Do Social Marketing in Heavily Regulated Industries – http://su.pr/1m6bp4
snd7RT @domain7: Good challenge – how to to use social media for heavily regulated industries: http://bit.ly/2HznSn – JE
domain7Good challenge – how to to use social media for heavily regulated industries: http://bit.ly/2HznSn – JE
ankushagarwalHow to Do Social Marketing in Heavily Regulated Industries – http://tr.im/CNvj
crown168分享 http://www.clickz.com/3635397 (How to Do Social Marketing in Heavily Regulated Industries) http://plurk.com/p/2ddtqg
FbecerrilHow to Do Social Marketing in Heavily Regulated Industries http://bit.ly/2eNYFf
CollinsCompanySocial marketing in Heavily Regulated Industries. Good article! http://www.clickz.com/3635397
zaifmandHow to Do Social Marketing in Heavily Regulated Industries – ClickZ: http://www.clickz.com/3635397
OutOfTheBoxMXSocial Media: How to Do Social Marketing in Heavily Regulated Industries great article http://bit.ly/1gey14
emELLemjOEDoing Social Marketing in Pharma and other Heavily Regulated Industries: http://bit.ly/3XsK5j Excerpt: Conventi..http://bit.ly/Uo326
acfouSome are arguing that pharma should stay out of social marketing altogether (i.e. bury its head in the dirt?) – http://bit.ly/3XsK5j
Behold, the power of a scary-sounding letter from a lawyer! Paul dropped his Kindle 2 and it broke. Amazon wanted $200 to replace it. Instead, they replaced it and gave him an additional $200. Damn, son!
Seriously, how badass is this letter he sent to Amazon?
Paul Gowder
[Address omitted]August 12, 2009
Amazon.com Inc.
Legal Department
1200 12th Avenue South
Suite 1200
Seattle, WA 98144-2734Dear Sir or Madam:
On June 21, 2009, I purchased an Kindle 2 e-book reader from the Amazon.com website. I purchased this device based, in substantial part, on the expectation that it would be reasonably durable. In particular, I expected that it would be approximately as durable as is ordinary in the consumer electronics market.
Amazon.com advertises the Kindle 2 on the basis of its durability. Notably, Amazon.com displays a “drop test” video on the web page for this product. That video displays the device being dropped twice from thirty inches onto what appears to be tile. That video displays a fall with sufficient force that the device visibly bounces, and deliberately creates the impression that the device will function after impacts similar to that sequence of drops.
Despite those representations, the Kindle 2 is far less durable. On July 26, 2009, I dropped a messenger bag containing the device onto the sidewalk, from approximately two feet above the ground. It was dropped only once, and the messenger bag absorbed enough of the shock that nothing else in the bag, including a Macbook laptop, suffered an! y damage whatsoever. (Unlike the drop displayed in Amazon.com’s video, for example, nothing actually bounced.) Moreover, there was no visible damage on the exterior of the Kindle 2. Nonetheless, the Kindle 2 became completely unusable, with over 50% of its screen no longer able to display any text.
I called Amazon.com support and was told that, because of the accidental drop, you would not be willing to supply a replacement device under warranty. You did, however, offer to sell a new device at a discount, for $200.00. I took advantage of that offer under protest, and explicitly reserved my rights to bring a claim against you based on the unreasonable fragility of the device and the misrepresentations in your advertising. It is that claim that forms the subject of this letter.
I am prepared to offer an immediate settlement of my claims against Amazon.com for a payment of $400.00. That sum represents the $200.00 replacement fee I paid plus $200.00 to compensate me for the diminution of utility and value of the device as well as of the e-books I have purchased for that device, in light of the fact that the replacement device, too, can be expected to be far more fragile than advertised and prone to destruction under the slightest stress. This offer expires thirty days from your receipt of this letter. If you do not accept this offer, I intend to bring suit either individually, or, if I decide it is warranted, as representative for a class of similarly situated plaintiffs. At that time, I will seek the amount noted above, plus punitive damages under the California Consumers Legal Remedies Act, Cal. Civil Code §1750 et. seq., costs, fees, and such other monetary damages as provided for by law, including without limitation Cal. Bus. & Prof. Code §17200 et. seq., the implied warranties of merchantability and fitness for a particular purpose, and other relevant law.
Also, you have demanded the return of the broken device as a condition to the unreasonable discounted replacement offer which I accept! ed under protest. Your agent has informed me that you will charge my credit card for the full price if the broken device is not returned to you. I am considering seeking a protective order placing that device in the custody of the Court pending litigation. However, should I instead return the device, you are hereby notified that it is evidence in the anticipated litigation to which this letter refers. Should you modify, destroy, or resell the broken device, I will ask the Court to treat that as deliberate spoliation of evidence and make adverse inferences as appropriate.
Very truly yours,
Paul Gowder
And here’s Amazon’s response:
Pretty awesome. Just goes to show that if you put your somewhat-unreasonable request in an official-looking form and also threaten to sue, big companies will be happy to toss a token amount of money your way to make you go away. [Consumerist]
HP Mini 311 Nvidia ION Netbook Hackintosh’ed
screenshots to come
Source: http://www.insanelymac.com/forum/index.php?showtopic=189621&pid=1296786
Specifications pertinent to Mac OS X:
Memory – 1024MB onboard with one open DDR3 SO-DIMM slot for up to 2048MB expansion, giving 3072MB total memory – Postpunk confirmed
Chipset – STATUS – NVIDIA ION LE
Graphics – STATUS – NVIDIA GeForce 9400M based (NVEnabler, LCD, 1366×768, QE/CI) – adachis/supervisa confirmed DSDT may be an option
HDMI Port – UNKNOWN – TESTING NEEDED
VGA Port – UNKNOWN – TESTING NEEDED
Universal Serial Bus – STATUS – NVIDIA ION LE
Microprocessor – STATUS – Intel Atom N270/N280 – Researching better fixes to remove need for NullCPUPowerManagement
Keyboard – STATUS – PS/2 based – ApplePS2Old – adachis confirmed
Trackpad – STATUS – Alps Electric – PS/2 based – ApplePS2Old – adachis confirmed
Local Storage – STATUS – NVIDIA nForce Serial ATA Controller
Wireless – G-STATUS / N-STATUS – BCM4312(G) (adachis confirmed) and BCM943224(N) (PZZ confirmed)
Network – STATUS – 10/100 NVIDIA nForce MCP79
Wireless WAN – UNKNOWN – HP un2420 Mobile Broadband (Qualcom2000)
Bluetooth – STATUS – USB/PCIe Broadcom based – superviza confirmed
Audio – STATUS – NVIDIA HDA (VoodooHDA works large amount of static overlay, try 16-bit – adachis confirmed) DSDT may be an option
Webcam – STATUS – USB Based HP Webcam-50 – superviza confirmed
External Optical – STATUS – HP External 556s Optical Drive – theproto confirmed
Feature status:
Battery Status – STATUS – VoodooBattery shows some functions – (adachis confirmed) so does AppleACPIBatteryManager (superviza confirmed)
Sleep/Hibernate/Suspend – STATUS – MORE TESTING NEEDED – Not looking good OOB (superviza confirmed)
Trackpad Options – STATUS – VoodooPS2 not recognizing trackpad – adachis confirmed
Shutdown/Reboot – STATUS – superviza confirmed
Clamshell Switch – STATUS – superviza confirmed
Power Button – STATUS – superviza confirmed
SpeedStep or P/C-States – STATUS – AppleLPC loaded and P/C-States are present –superviza/theproto confirmed
Status legend:
VANILLA – No fixes needed or DSDT/EFI fixes used only
EXTRAS – Extra KEXTs needed but not located in /S/L/E
MODIFICATIONS – Modifications or additions to /S/L/E or any other system file
UNSUPPORTED – No useable driver exists for the device/chipset
UNKNOWN – Initial status indicating further testing/verification is needed
For download packages see:
http://www.insanelymac.com/forum/index.php?showtopic=189621&pid=1296786
Another thread making progress:
http://myhpmini.com/forum/viewtopic.php?f=44&t=2402
source: http://www.liliputing.com/2009/10/hp-mini-311-ram-can-be-upgraded.html
HP Mini 311 RAM can be upgraded
The HP Mini 311 (or Compaq Mini 311C in Europe) comes with 1GB of RAM soldered to the motherboard. At first glance, that might make this NVIDIA ION-powered laptop a bit less attractive, since it somewhat limits your upgrade options. But Blogeee reports there’s good news: There is another RAM slot that users can take advantage of to upgrade the RAM.
All you have to do is pop open the back and slide in a 2GB module to upgrade the memory to 3GB.
Source: http://www.liliputing.com/2009/10/hp-mini-311-with-ion-graphics-can-run-os-x.html
HP Mini 311 with ION graphics can run OS X
Want an 11.6 inch mini-laptop with high performance graphics, and the ability to run OS X? It looks like the HP Mini 311 fits the bill.
ASRock ION 330 hackintosh
Source: http://www.insanelymac.com/forum/index.php?showtopic=178372&st=0#entry1217787
Google Grows, Yahoo & Bing Decline
Source: http://feeds.marketingcharts.com/~r/marketingcharts/~3/eGi2lbpaZDQ/
Google accounted for 71.08% of all US searches conducted in the four weeks ending Oct. 3, 2009, while Yahoo Search, Bing and Ask.com received 16.38%, 8.96% and 2.56%, respectively, according to an analysis by Experian Hitwise.
Despite a significant challenge from Bing since the alternative search engine’s introduction in June, Google’s share of search increased […]<img src="http://feeds.feedburner.com/~r/marketingcharts/~4/eGi2lbpaZDQ" height="1" width="1"/>
Ad-supported photo books
Need physical copies of some great shots, but you’re a bit too lazy to order and pay for them? HotPrints mails you free 16-page photo books, with shots pulled from Facebook, if you don’t mind some non-intrusive paper ads.
In this case, non-intrusive means the advertisements aren’t watermarked or otherwise touching your actual photos. They’re inserted between the pages, and can be pulled out, kind of like magazine subscription cards. You’d also have to be comfortable with HotPrints using “contextual” data from Facebook to target some ads at you. That means the album style you choose, the content of your profile, and region information from your Facebook account are used to target the ads, but the company claims that no identifying information is given out to its sponsoring partners. You can read more about HotPrints’ do’s and don’ts at their privacy policy.
If you’re cool with that at the cost of free, even free shipping, HotPrints’ Facebook app makes it fairly easy to pull in tagged photos of yourself or any Facebook contacts for a quickie album, with a limit of one per month. It’s a free service, requires a Facebook account (and app authorization) to use.
Map of IP addresses around the world used to commit Click-Fraud
A recently disbanded click fraud ring in China racked up $3 million worth of clicks in two weeks. $3 million that we’re aware of. Just how detectable is this whole business of racking up fraudulent ad revenue clicks?
That intricate mess of lines above represents a portion of DormRing1, the click fraud bunch that was caught in China. The lines show the relationship of some of the IP addresses involved in the fraud and how they are connected to some fraudulent ad clicks. The whole network actually “involved 200,000 different IP addresses and racked up more than $3 million worth of fraudulent clicks across 2,000 advertisers in a two-week period.” Impressive and scary at the same time.
The trouble is that no one really knows how much ad revenue DormRing1 collected before they were caught. Click-fraud monitoring services such as Anchor Intelligence, the ones behind this catch, are evolving to keep up with the scale on which these rings are operating. It’s still difficult to judge just how well they’re doing as they’re having to infiltrate forums and gain the trust of the perpetrators in a manner reminiscent of drug busts. But as the criminals are getting more elaborate, the investigations are too.
That good news aside, do me a favor: after you read this post, comment, and all that jazz, refresh the page a few times and—Ah…I mean, heh…just kidding. [Tech Crunch]
Digital Consigliere
Collaborators – Digital Profs
Pages
Tags
Prototype Web Services
- drag2share – quickly share news items by drag and drop on email addresses
- LivePhotoFrame – upload and remotely manage a digital photo frame via unique URL
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- MusicSamplr – discover new artists and music, listen to samples
- SharedMost – what links on ANY webpage are shared most?
- Signatory – sign and date a document and verify it hasn't been altered since that exact time.
- WebTeleprompter – just what it says it is
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