analytics

Evian baby viral video has much higher ROI than Etrade baby superbowl ad

The Evian baby viral ad (red spike) got almost as much search volume as eTrade’s Superbowl ad of 2009 (blue spike). But Evian paid millions less by skipping the expense of airing the video on traditional media; instead they just posted it to YouTube for free. But notice that in both cases the effect was ephemeral (not long lasting) — notice the narrowness of the spike. Interest in the viral video also subsided quickly. But at least Evian didn’t waste millions on producing and airing it — thus achieving a massively larger ROI than Etrade who paid to make the ads and then air it at great expense on the Superbowl for the last 3 years.

etrade-baby-vs-evian-baby

Etrade Baby Ad

Evian Baby Viral Video

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Wednesday, February 24th, 2010 Branding, analytics, search No Comments

The numbers vary depending on who you ask or whose data you use

Bing search volume continues to drop despite tons of ads and cheating — redirecting traffic from live.com, msn.com, microsoft.com, and windows search (see also – http://bit.ly/7qDBEz) .

January 13, 2010

The Nielsen Company today reported December 2009 data for the top U.S. Search Providers.

MegaView Search data – including total searches, unique searchers, search share, and all other search figures – cannot be trended with search results prior to October 2009 due to recent methodology changes.

search-volumes-comparison

Searches represent the total number of queries conducted at the provider. Example:  An estimated 6.7 billion search queries were conducted at Google Search, representing 67.3 percent of all search queries conducted during the given time period.

versus Oct 2009 numbers from hitwise

experian-hitwise-percentage-us-searches-leading-search-engine-provider-september-2009

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Wednesday, January 13th, 2010 analytics, search No Comments

Interesting Search Observations – chocolate covered cherries vs chocolate covered strawberries

Chocolate covered cherries are more popular (more searched) at Christmas; but chocolate covered strawberries are more popular at Valentines.  By observing what people pull for, we can derive insights that are useful in business strategy, inventory planning, and marketing (by ads around chocolate covered strawberries for valentines but cherries for christmas)

chocolate-cherries-strawberries

Source:  Google External Keyword Tool – Search Volume Trends

via Niall McKinney, uTalk Marketing. At Valentines, women need more help picking gifts (search volume for “gifts for guys” consistently higher every February for the past 5 years). But “gifts for girls” shows dramatically higher volume every Christmas.

gift-for-guys-for-girls

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Monday, August 3rd, 2009 analytics, search, trends No Comments

lift in search due to paid TV advertising

List of 2009 Superbowl spots on AdAge.com

http://adage.com/superbowl09/article?article_id=134136

Lift in search is a great indicator of interest. Modern consumers may be inspired by TV ads, but they usually go online to do more research for themselves, to inform their own purchase decision. The following examples show the lift in search after Superbowl commercials or for launch of products like Subway Footlongs. The use of unique, made-up words makes it easier to detect lift in search (see related post: made up words are great for tracking buzz and search volume ). There is now a correlation between offline paid advertising and online behaviors of modern consumers that can be tracked and ultimately related to sales.

What is harder to do is track lift in search from smaller TV media buys or from terms which are generic — e.g. American Express OPEN, Proctor & Gamble’s TAG (men’s deoorant), etc. And furthermore, people may or may not remember the brand name itself and may type in a more general search query — e.g. “talking baby” instead of” e-Trade” or “dancing lizards” instead of “SoBe LifeWater.” And most people usually forget to type in special URLs specified in the ads. So the opportunity is to 1) use made-up words which can be used to detect lift in search and 2) search-optimize around other more generic terms that people may search for if they remembered the ad, but did not remember the brand name itself.

key learnings include:

1. only the superbowl TV ads generates enough awareness to drive lift in search volume detectable above the noise or normal levels

2. made up words are useful in correlating paid advertising and subsequent online actions (e.g. search) because most users forget or are too lazy to type special URLs

3. is is always better to have real analytics from the site to see when paid campaigns hit; site analytics will also reveal more information about users including demographic information, what they are looking for, and even whether they “convert” to a sale or a desired action — like print off a coupon, etc.

Notice the January spikes for several of the examples below — these are their Superbowl ads in action. But also notice how sharp the spikes are — most of them go back to prior levels within 1 – 3 days (see related post: the ephemerality of the Superbowl halo )

Source: Google Insights for Search

footlongs

jackinthebox

dennys

ecoimagination

godaddy1

lifewater

drinkability

etrade

cash4gold

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Hulu’s superbowl halo

search volume actually stayed up after the Superbowl jump

hulu

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Wednesday, February 25th, 2009 SEO, analytics, trends No Comments

_trackPageview for events (e.g. javascript or Flash) which don’t generate a pageview

What is _trackPageview and how can it help me?

 

Google Analytics’ _trackPageview is a function for use on ga.js tracked sites that allows you to track events on your site that do not generate a pageview. Using the_trackPageview JavaScript, you can assign a specific page filename to Flash events, JavaScript events, file downloads, outbound links, and more.

For more information on using _trackPageview, please refer to the following help articles:

Monday, February 23rd, 2009 analytics, tech No Comments

social media benchmarks

Many clients have asked about social media benchmarks or social marketing benchmarks. They ask things like how many fans should they have on Facebook? They are concerned if they cannot project 1 million fans on their fan page.

But that is because most clients are coming from a reach and frequency background. Some have moved to unique visitors, pageviews, and time on site. But what is more important today is not that people get to the site or the time they spend, but what they do … so social intensity is a benchmark which captures the quantity and frequency of social actions like sharing, discussing, commenting, voting, etc. All of these actions lead to value that accumulates for other future visitors to the site.

Adwords – lower cost per click

Clicks Impressions CTR  Avg Cost per Click  Total spent

511     61,894      0.82% $0.47 per click $242.16

PayPerPost – optimal is lowest payment per post

dollars pageviews/clicks

$122.50       2630/120 $1.02 per click 4.6% CTR   ($5 per post)

$183.25     1324/114 $1.61 per click 8.6% CTR  ($10 per post)

$291.25     2369/260 $1.12 per click 11% CTR   ($20 per post)

ReviewMe – www. johnchow. com

$300 – nearly no value; JohnChow pioneered link sharing to get his blog up to about rank 100 on Technorati before they changed the way they calculated authority; despite the many links to his blog, it was practically useless in driving any useful customers. Now his site has been penalized by Google and is only  PageRank 3 site.

StumbleUpon – extremely useful in helping new users discover the site and features; the velocity of the clicks was incredible (approx 300 clicks in 5 minutes) BEST VALUE OVERALL flat rate $0.05 per click; you set the daily budget

Facebook benchmarks like Facebook CTRs, Facebook CPCs, and Facebook CPMs can be found here.

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Wednesday, January 28th, 2009 Uncategorized, analytics, marketing, metrics 1 Comment