go-Digital Blog on Digital Marketing

Your Data’s Probably Gone Forever [Outages]

Source: http://feeds.gawker.com/~r/gizmodo/full/~3/BtPKBvdhhc8/t+mobile-sidekick-outrage-your-datas-probably-gone-forever

T-Mobile Sidekick users have been holding out hope that their data might be recovered after T-Mo issued an optimistic message of hope. But the carrier just updated users and admitted the truth: Your shit’s gone. Sorry, guys.

It’s been more than two weeks without data for Sidekick users, and T-Mobile finally bit the bullet and announced that it probably isn’t coming back. The quote:

Regrettably, based on Microsoft/Danger’s latest recovery assessment of their systems, we must now inform you that personal information stored on your device – such as contacts, calendar entries, to-do lists or photos – that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger. That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the likelihood of a successful outcome is extremely low.

This is pretty crappy of T-Mobile and Danger, and while it’s probably unfair to make this connection, doesn’t give us any new confidence in Project Pink, developed by the remnants of Danger after Microsoft acquired it. (After all, Microsoft bought Danger specifically because of their software services. And now, it just goes kablooey?) Renowned Sidekick user and a-hole Perez Hilton, while normally hysteric about just about everything, has the right tone here:

To add insult to injury, the ONLY thing T-Mobile is offering their customers, whom they obviously don’t value or respect, is one month of free data service.

That’s shit!

One month of free data service (which is not the same thing as one month of free phone use) for SEVEN DAYS of heartache and no access to contacts????

That’s fucked!!!!

Really, that’s kind of putting it lightly. [T-Mobile via Boy Genius Report]

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