electronic files

How Technology Actually Saved A Paper-Based Small Business

Source: http://www.businessinsider.com/ilm-corporation-survives-rise-of-computers-2013-6

Jason Cohen

People have predicted that technology would destroy Jason Cohen’s family’s company for decades. Document management does sound pretty old-fashioned. But Cohen, recently named Virginia’s Small Business Administration Small Business Person of the Year, has managed  not just to keep his company alive, but also to turn technology into an opportunity.

ILM Corporation was started in 1976 with technology for converting hardcopy materials into electronic files and manage them. As more companies started keeping their own digital files, however, business started drying up.

Soon after Cohen joined ILM in 1992, the staff had shrunk from hundreds to only six people. It was a rough period.

“You don’t avoid the pitfalls,” Cohen told Business Insider. “We all go through them and a good friend of mine once said, ‘tell me what change isn’t bloody, ugly, and messy.'”

Cohen started turning things around after buying the company from his parents in 2001. While technology had killed some jobs, like picking  up The Washington Post at 2 A.M. to digitize it, technology also opened new opportunities.

“Our love affair with paper has diminished somewhat in terms of how we’re using it,” Cohen says, “but the amount of information has expanded exponentially.”

These days people expect that information to be accessible faster than ever.

 

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Monday, June 24th, 2013 news No Comments

Dr. Augustine Fou is Digital Consigliere to marketing executives, advising them on digital strategy and Unified Marketing(tm). Dr Fou has over 17 years of in-the-trenches, hands-on experience, which enables him to provide objective, in-depth assessments of their current marketing programs and recommendations for improving business impact and ROI using digital insights.

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