Oracle

3 in 4 US Senior Execs Strongly Believe Customer Experience Impacts Loyalty

Source: http://www.marketingcharts.com/wp/topics/integrated-cross-media-convergence/3-in-4-us-senior-execs-strongly-believe-customer-experience-impacts-loyalty-26820/

74% of American senior executives surveyed by Oracle strongly agree that customers’ experiences impact their willingness to be loyal advocates, according to a new report, reflecting similar attitudes from consumers. With 6 in 10 executives also strongly believing that customers will switch brands because of poor experiences, the Oracle study finds that overall, respondents indicate […]

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Thursday, February 7th, 2013 news No Comments

How the US Air Force Wasted $1 Billion on a Failed Software Plan

Source: http://gizmodo.com/5967081/how-the-us-air-force-wasted-1-billion-on-a-failed-software-plan

How the US Air Force Wasted $1 Billion on a Failed Software PlanThe US Military makes its fair share of mistakes when it comes to technology—but over the weekend, the New York Times revealed that even upgrading a single software system can go horribly wrong for it.

The New York Times describes the situation:

Last month, [the Air Force] canceled a six-year-old modernization effort that had eaten up more than $1 billion. When the Air Force realized that it would cost another $1 billion just to achieve one-quarter of the capabilities originally planned – and that even then the system would not be fully ready before 2020 – it decided to decamp.

You might expect the project to be exotic and experimental. If that were there case, the expense and failure might be understandable, if not desirable. But in fact the project was the implementation of commercial off-the-shelf software. Known as the Expeditionary Combat Support System, the plan was to improve the management of logistics using software from Oracle. Four years of development—and over $1 billion dollars—later, and neither Oracle nor the Air Force have anything to show for their labors.

So what went wrong? According to the New York Times, the plan was scuppered by constant redesigns, poor time management and lack of accountability:

[The System] was restructured many times, including three separate times in the last three years, Ms. McGrath says. “Each time, we chunked it down, breaking it into smaller pieces, focusing on specific capabilities.” But this was not enough to save the system, she says, because program managers did not succeed in imposing the short deadlines of 18 to 24 months that the department now requires for similar projects…

[A] report cited many concerns, but the main one was a failure to meet a basic requirement for successful implementation: having “a single accountable leader” who “has the authority and willingness to exercise the authority to enforce all necessary changes to the business required for successful fielding of the software.”

If anything, we should be grateful that the Air Force decided to kill the project before it haemorrhaged more cash. If you want more detail, you should definitely read the Times piece. [New York Times]

Image by expertinfantry under Creative Commons license

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Monday, December 10th, 2012 news No Comments

Amazon Has Nothing To Worry About. Oracle Will Never Win The Cloud Without Developers

Source: http://techcrunch.com/2012/10/01/amazon-has-nothing-to-worry-oracle-will-never-win-the-cloud-without-developers/

Amazon has nothing to worry about. Oracle will never win the cloud without developers.

No matter what Larry Ellison says on stage at Oracle Open World, Oracle will never match Amazon Web Services’ (AWS) first-class treatment of the developer community. Nor will Oracle even try: it’s a vertical iron machine that Ellison believes has the power to be the new “cloud” for IT. It is not a horizontal distributed, self-service environment that you get when you use AWS.

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Tuesday, October 2nd, 2012 news No Comments

Source: http://gizmodo.com/5883891/texas-jury-smacks-down-landmark-shakedown-attempt-by-infamous-patent-troll

Texas Jury Smacks Down Landmark Shakedown Attempt by Infamous Patent TrollTim “I helped invent the Internet” Berners-Lee testified before a federal jury earlier this week, tearing into the validity of a key patent Eolas Technologies’ was exploiting to sue multiple web companies for $600 million. He must have been persuasive because the court took mere hours to reach its decision.

Eolas Technologies, an infamous patent troll firm with previous wins over Microsoft and others, had named over a dozen web companies in its 2009 suit alleging that the sites had infringed upon Eolas’ “Interactive Web” patent, awarded the year before, and claiming ownership over online video, image rotation and search auto-complete.

Office Depot, Rent-A-Center, Playboy, Oracle and others named in the suit had already agreed to settle the case, but Google and Amazon decided to fight it.

Berners-Lee testified to the potentially catastrophic and chilling effects this patent would have if upheld—which they somehow were by the USPO. Pei-Yuan Wei, inventor of the Viola browser, and Dave Raggett, creator of the embed tag also testified since the patent in question performed precisely the same function as their creations as well as others that were already widely known, if not already claimed.

Both sides in the case reportedly spent millions of dollars and years of effort creating presentations to convince the eight-judge panel but, in the end, the defendants won out and the judges declared the “Interactive Web” patent invalid. Eolas does have deep pockets and are likely to appeal—given the potentially gigantic payout—but this judgement invalidates its claims for the time being and prevents the firm from litigating any other company until the appeal is concluded. The web is safe—for now. [Wired via CNET via Techmeme]

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Friday, February 10th, 2012 Uncategorized No Comments

Yikes! Oracle Issues Emergency Fix For A Big Fat Security Problem (ORCL)

Source: http://www.businessinsider.com/yikes-oracle-issues-emergency-fix-for-a-big-fat-security-problem-2012-1


larryellison oracle tbi

Oracle today warned customers that they need to fix a major hole in its flagship database or risk downtime and hacker attacks, reports Infoworld.

In a weird twist of events, the hole was actually found by Infoworld, a news site that covers the tech industry. Oracle even gave the publication a public credit for finding and reporting the hole — and waiting to publish the story until Oracle could issue a patch, which it did today.

The flaw had to do with time stamp technology that acts like an internal clock. This clock is the key to keeping data synchronized and safe. When multiple databases are linked together the clock could be manipulated to be inaccurate. This is one of those critical systems that was difficult to fix and affected a long list of Oracle’s products.

The critical patch sent out today fixes a whole bunch of other flaws, too. Some 78 holes will be patched across all of Oracle’s major product families.

Inforworld contends that Oracle executives knew about the time stamp problem and not only downplayed it, but issued a workaround fix that could have caused customers even more headaches and money. Oracle seems to have gotten its act together and really fixed the security flaw this time, Infoworld says.

 

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Tuesday, January 17th, 2012 news No Comments

Linux Will Eat Oracle’s Lunch in 2012, Says Analyst (ORCL)

Source: http://www.businessinsider.com/analyst-red-hat-suse-to-take-a-big-bite-out-of-oracle-in-2012-2012-1


Larry Ellison

In 2012, a shocking number of enterprises will slink away from Oracle into the arms of competitors Red Hat and SUSE, new market research finds. This comes even though Oracle has its own flavor of Linux that is basically a copy of Red Hat’s.

Worse, this is a part of a bigger trend to move away from Oracle’s most important product, its database, says Jay Lyman, an open source analyst for market research firm The 451 Group told Business Insider.

“Oracle is still strong but the challenge from Linux is growing,” says Lyman.

Oracle has tens of thousands of customers of Solaris, a version of Unix, the go-to operating system in the 1990s and 2000s for powerful or highly technical uses including databases.

Over the past few years, many of those users are leaving Solaris (and other forms of Unix) and going to Linux, which has proven to be equally capable and a whole lot cheaper. When they do, they are more likely to start using new high-performing open source databases, known as NoSQL, Hadoop and Casandra, Lyman says.

In a survey of 165 IT professionals done by The 451 Group, 67% were planning to spend more money with Red Hat for servers that run their databases and only 6% plan to spend less. Meanwhile, 55% plan to spend less with Oracle and only 9% will spend more for either Oracle’s Linux or Solaris in 2012.

Ouch.

Lyman points out that this same trend will also affect IBM and Hewlett-Packard.

Oracle inherited its Unix operating system when it bought Sun Microsoft’s in 2009 for $7.4 billion. But Oracle thought it was fixing the problem of users ditching Unix for Linux when it created a clone of Red Hat Enterprise Linux. This is a perfectly legit thing to do. RHEL is itself an open source flavor of Linux.

But in Oracle’s typical marketing flamboyance, it called its version of RHEL “Unbreakable Enterprise Kernel”  indicating that its Linux was more reliable and performed faster. In 2010 Oracle tried again.  It made another splashy introduction of another version of Unbreakable Linux. This version of Linux was designed to work especially well with its database, with Oracle saying it was 75 to 200 percent faster.

But the 451 Group’s research indicates that so far, enterprises aren’t buying it.

Oracle has been asked for comment.

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Thursday, January 5th, 2012 news No Comments

Even Walmart Is Snapping Up Social Media Companies (WMT)

Source: http://www.businessinsider.com/even-walmart-is-snapping-up-social-media-companies-2012-1


Walmart shoppers

Walmart wants to transform itself into a social media retail mega player and it’s backing that desire by investing millions of dollars into its young, little-known development lab, @WalmartLabs.

Born in April with the $300 million purchase of Kosmix, @WalmartLabs today announced  its fourth acquisition, a mobile app company called Small Society known for writing apps for clients like the Democratic National Committee and Starbucks.

@WalmartLabs had previously bought mobile point-of-sale app maker Grapple. It also snapped up location-aware mobile ad company OneRiot.

The co-founders of Kosmix, Venky Harinarayan and Anand Rajaraman, are the leaders of Walmart Labs. Each has been granted the title of senior vice president of Walmart Global eCommerce and head of @WalmartLabs.

Their goal is to have Walmart create the next great shopping experience by melding physical stores with online search and social media input.

“We are at an inflection point in the development of ecommerce. The first generation of ecommerce was about bringing the store to the web. The next generation will be about building integrated experiences that leverage the store, the web, and mobile, with social identity being the glue that binds the experience,” said Anand Rajaraman in a blog post when @WalmarLabs was launched.

Using what it calls its “Social Genome” applications, it scans Twitter and other social sites to seek out and analyze consumer trends. The team is also writing mobile apps for shoppers. 

What’s interesting is that Walmart would rather build its own than use some of the many social media tools for retailers already on the market, even from big IT companies like Oracle and IBM.

So far the group has launched a classic iPhone and iPad shopping app and one called ShopCat for Facebook users. ShopCat scans Facebook friends’ profiles to recommend gifts for them from Walmart, RedEnvelope, Barnes & Noble, and ThinkGeek.

But the team clearly has bigger plans for changing the way everyday people shop for everyday items. And it looks like @WalmartLabs has only just begun: it’s got a career section 25 jobs long.

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Wednesday, January 4th, 2012 news No Comments

This Chart Is Driving Apple Bulls Crazy (AAPL)

Source: http://www.businessinsider.com/chart-of-the-day-apple-pe-2011-12

Apple’s price to earnings ratio is at a relatively paltry 14 right now, and it’s driving Apple bulls crazy.

The chart below, which shows Apple’s shrinking PE, from Apple analyst Andy Zaky has been passed around for the last week. (At the time Apple’s PE was 13.3.)

What’s wrong with this chart?

Zaky explains: “Now even though Apple’s growth has far and outpaced the growth of Oracle (16.35 P/E), Amazon (96.15 P/E), Google (19.19 P/E), Cisco (15.11), Qualcomm Inc. (20.62), Amgen, Inc (13.53), Comcast (15.11 P/E), IBM (13.95 P/E), Chevron (13.50), Johnson & Johnson (14.94 P/E), Procter & Gamble (15.49 P/E), and AT&T (13.91 P/E), the stock trades at a far lower valuation relative to these top holdings on the NASDAQ-100 and S&P 500. Some of these companies have actually contracted in 2011. Yet, the market values the earnings out of these companies on the order of 4-5 times more in some cases than they value the earnings out of Apple.”

Of course, there’s more than one way to value a stock. If you value it based on trailing free cash flow, it’s arguably priced fairly, says our Henry Blodget.

chart of the day, apple quarterly p/e ratio compression, dec. 7 2011

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Wednesday, December 7th, 2011 news No Comments

Dr. Augustine Fou is Digital Consigliere to marketing executives, advising them on digital strategy and Unified Marketing(tm). Dr Fou has over 17 years of in-the-trenches, hands-on experience, which enables him to provide objective, in-depth assessments of their current marketing programs and recommendations for improving business impact and ROI using digital insights.

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