Staples Is Getting Amazon Lockers

Source: http://gizmodo.com/5958020/staples-is-getting-amazon-lockers

Amazon lockers are a great new idea, allowing people to pick up their parcels when it suits them. Now, Amazon has announced that it’s rolling out the scheme across the Staples chain, too.

Reuters reports that the office supply stores will be the latest string of locations to feature Amazon’s ultra-convenient pick-up system. When we tried them out last month, we were convinced:

The lockers are stupidly simple. You can even have your locker code texted to you when your order arrives. It doesn’t cost anything-standard, one-, and two-day shipping is available for free if you’re on Prime. If you have the need for a surrogate mailbox, using Lockers is pretty much a no-brainer.

Amazon has already partnered with other stores in the US— including 7-Eleven, Rite-Aid, Safeway, and Walgreen’s—but Staples is a biggy. Just don’t mention that Amazon is stealing custom from right under its nose, because that would be rude—and at any rate, you can be sure some serious cash is changing hands to set this scheme up. [Reuters]

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Tuesday, November 6th, 2012 news No Comments

Retailers Report September Same-Store Sales

Source: http://www.businessinsider.com/september-same-store-sales-roundup-2012-10

kristen bell target

Same store sales at a few major retailers like Target and Costco came in better than expected today, but a few retailers, like Kohl’s and Macy’s, lagged behind estimates.

The winners:

  • TJX Cos. (TJX): +6 percent (+4.4 expected)
  • Limited Brands (LTD): +5 percent (+4.3 expected)
  • Ross Stores (ROST): +5 percent (+4.3 expected)
  • Gap (GPS): +6 percent (5.3 expected)
  • Costco (COST): +6 percent (+5.7 expected)
  • Target (TGT): +2.1 percent (+2 expected)

The losers:

  • Kohl’s (KSS): -2.7 percent (+0.1 expected)
  • The Buckle (BKE): -0.8 percent (+1.1 expected)
  • Rite-Aid (RAD): -0.7 percent (-0.1 expected)
  • Macy’s (M): +2.5 percent (+3.3 expected)
  • Wet Seal (WTSLA): -12.7 percent
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Thursday, October 4th, 2012 news No Comments

Now We Know Why Rite Aid Will Probably Never Beat CVS And Walgreens

Source: http://www.businessinsider.com/rite-aids-stocking-woes-cvs-walgreens-2012-4


Rite Aid Pharmacy can blame itself for perpetually lagging behind drugstore rivals like CVS and Walgreens. A new report claims the chain has trouble keeping products listed in sales ads nearly 80 percent of the time. 

In Not as Advertised: Out-of-Stock Sale Items and Rite Aid’s Bid for Customer Loyalty, a conglomerate of drugstore unions blasts the pharmacy’s archaic manual stocking system.

Rite Aid offers customers a loyalty card for discounts on sale items, usually marked by a bright yellow sticker. When products go out of stock, workers manually slap blue stickers on in their place along with the date a new order is placed – some of which were found to be more than six months old.

The group paid 1,110 visits to about 220 of the chain’s locations across the country (five visits per store) and found 40 percent of stores had at least one sale item missing every time.

Seventy percent lacked sale items in four out of every five visits. New York City establishments were particularly found to be lacking, with 20 percent of items absent from shelves. 

Retail loyalty systems are one of the most effective ways to save, but if customers are confronted by empty shelves chances are they’ll either walk out with a pricier item or search for lower prices elsewhere.

In the chain’s defense, spokeswoman Susan Henderson told Time Money Land they weren’t contacted before the study was conducted: “While we are disappointed to hear of any out of stock situations, it is difficult for us to accurately assess and comment on these findings,” she said. 

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Monday, April 16th, 2012 news No Comments

Dr. Augustine Fou is Digital Consigliere to marketing executives, advising them on digital strategy and Unified Marketing(tm). Dr Fou has over 17 years of in-the-trenches, hands-on experience, which enables him to provide objective, in-depth assessments of their current marketing programs and recommendations for improving business impact and ROI using digital insights.

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